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DENTALCARE.COM INSTANT ANSWERS

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Please follow the steps listed below or for a video with step-by-step instructions please click here:
  • Click here to register.  Please avoid using special characters (periods, dashes, etc.) in information fields such as address, department name, etc. Your password must have 8-12 characters, at least 1 number and a mix of upper and lower case letters.

Go to your email and click the activation link. After you submit your information, you will receive an email from "dentalcare.im@pg.com" with a link to activate your registration. Click the link to complete your registration. If you do not see the email, please check your spam folder in case the email was filtered.

If you would like to set up an account to order online, you will be prompted to do so after you activate your registration. Educators will also be prompted to enter a faculty code. This code can be obtained from your P&G school contact or by writing us. The code can be entered at a later date simply by clicking “Faculty Corner”

Our policy regarding using images from the dentalcare.com website is to provide permission if all of the following conditions are met:

  • You are a non profit company/agency;
  • They are used for educational purposes only
  • The following credit is given: “Permission granted by Oral-B”

To view the case studies located in our Student Corner click here. Note: The same Case Studies appear in the Faculty Corner and contain the answers to the test questions. To view the case studies located in our Faculty Corner click here

If you are a faculty member seeking to gain access to the Faculty Corner, please send a note using the “Contact Us” link.  Remember to include the name of the school in which you teach.
Procter & Gamble courses satisfy the requirements in the UK for "Self-Study" and "Computer Interactive" Courses.

We would be more than happy to forward a message to a P&G Representative. Please send a note using the "Contact Us" link to submit your request and include the name of your office and the office address (including postcode).

We would be more than happy to forward a message to a P&G Representative.  Please send a note using the "Contact Us" link to submit your request and include the name and postcode of your school.
We are sorry to inform you that we cannot delete CPD courses which have already been submitted.  As a CPD provider, we are required to keep copies of all submitted courses for 7 years. Due to this regulation, our system does not allow course deletion. This ensures that a course will not be deleted accidentally
We offer one centralized system for idea submissions. To submit your idea and review our guidelines click here.
We offer one centralized system for idea submissions. To submit your idea and review our guidelines go to click here.
To begin the application process, please check out the "Careers" section of Procter & Gamble's corporate website. The URL is www.pg.com.
No toothbrush component contains latex.
Yes - we are an ADA CERP Recognized Provider.
Some of the older CPD courses on our site cannot easily be printed.  However, we have made improvements to our newer CPD courses. They are PDF formatted and may easily be printed.  Also, going forward, as we develop new CPD courses, they will be in the new PDF format.
Our CPD courses are designed to be taken online. The date listed for each course is simply the date the course was placed online. They can be taken anytime from the date they were placed online until they are removed from our website.
When you complete a Continuing Professional Development course on dentalcare.com, a form will come up that requests your name, address, etc. If you are a member of the AGD, make sure to fill out the field that asks for your AGD membership number.  When you hit submit, a copy of the "proof of completion" is e-mailed directly to the AGD and P&G. You may also want to print a copy for your records.
Please make certain you have completed all of the required fields, including the title drop down menu.
For information about your account status, please call our Customer Service Department. The telephone number is 0870 242 1850
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