In 1943, Abraham Maslow formulated his “Hierarchy of Needs Theory” establishing the ground work for understanding motivational behavior in individuals. Its principles applied to both personal situations and the workplace. Maslow’s hierarchy of needs adapts well to the dental practice. By arranging these needs in a pyramid, they can be used to motivate team members. Its institution by the employer contributes to more harmonious and productive team members. By completing this course, learners understand why the entire dental team has a role in providing great customer service to patients.
Conflict of Interest Disclosure Statement
Disclaimer: Participants must always be aware of the hazards of using limited knowledge in integrating new techniques or procedures into their practice. Only sound evidence-based dentistry should be used in patient therapy.
Note: Registration is required to take test.
Educators only! Use this feature to create assignments for your students.