Self-actualization embraces the U.S. Army slogan “BE ALL THAT YOU CAN BE.” The most direct way to accomplish this is by encouraging job ownership by team members. Robert Kriegel and David Brandt report in their book, “Sacred Cows make the Best Burgers,” owning one’s own business is one of the top three motivators, along with travel and financial independence. They found some of the reasons people give for wanting to own their own business include: To make my own decisions,” “To be my own boss,” “To have rewards related to results,” “Not have someone looking over my shoulder,” and “To take charge of my future."2
Barring profit sharing, the best way to create ownership is by giving team members as much control over their destinies as possible. They may not be able to own the company but they can "own" their jobs.
Suggestions for encouraging job ownership include:
The morning huddle can provide training on a daily basis. Team members can brush up on a clinical technique that may be used that day, especially if they are unfamiliar with it or haven’t performed it in awhile. They can prepare themselves for unusual situations or patients that are anticipated during the day.